1. General
1.1. The website www.comforthotelspa.com (hereinafter: “the Website”) serves as a platform for providing information about the hotel’s services and allows for reservations.
1.2. The Website is managed and operated by Red Mountains Holdings (1995) Ltd. (Company No. 512229345) (hereinafter: “the Company”).
1.3. Use of the Website and making reservations through it are subject to the terms specified in these Terms and Conditions and constitute the user’s consent to all its provisions.
1.4. The Company reserves the right to update these Terms of Use at any time without prior notice.
2. Website Use
2.1. The Website is intended for personal use only, and commercial use is prohibited without the Company’s approval.
2.2. The user undertakes to provide true and accurate information when making a reservation.
2.3. The Company does not guarantee full availability of the Website at all times and is not responsible for technical failures that may prevent proper use.
3. Reservations and Payments
3.1. Reservations through the Website can only be made using a valid credit card.
3.2. Prices displayed on the Website are in New Israeli Shekels (NIS) and include VAT unless stated otherwise.
3.3. The Company reserves the right to change prices and promotions on the Website at any time without prior notice.
3.4. A reservation is considered final only after payment verification and confirmation from the hotel.
4. Cancellation and Modification Policy
4.1. Reservation cancellations will be handled in accordance with the provisions of the Consumer Protection Law, 1981.
4.2. Cancellation fees may apply as specified in the Website’s cancellation policy.
4.3. Reservation modifications are subject to availability and payment of any price differences, if applicable.
4.4. No-shows without prior cancellation will be subject to full cancellation charges.
5. Privacy Policy
5.1. The Company is committed to protecting users’ privacy and will not share personal information with third parties, except as required by law.
5.2. Website use involves the collection of certain data through cookies, which are used to enhance user experience.
6. Copyright and Intellectual Property
6.1. All content on the Website, including text, designs, images, and videos, is protected by copyright and may not be used without the Company’s prior approval.
7. Liability and Limitation of Liability
7.1. The Company is not liable for any direct or indirect damages that may result from the use of the Website.
7.2. All information on the Website is presented “as is” (AS-IS), and the user shall have no claims against the Company regarding its accuracy or timeliness.
8. Changes to the Website
8.1. The Company reserves the right to update, modify, or discontinue the Website, in whole or in part, at any time without prior notice.
9. Contact Information
9.1. For inquiries regarding these Terms and Conditions, reservations, or customer service, you may contact us:
Phone: 08-6363222
Fax: 052-295-9489
Email: office@comforteilat.co.il
10. Governing Law and Jurisdiction
10.1. These Terms and any matters arising from them shall be governed by the laws of the State of Israel.
10.2. Any disputes shall be resolved in the competent courts of Eilat.
Tel: +97286363222
Emai: Res@comforteilat.co.il
