1. General
Comfort Boutique Hotel & Spa Eilat is committed to providing accessible services to all its customers, including people with disabilities, in accordance with the Equal Rights for Persons with Disabilities Law, 1998, and the accessibility regulations enacted under it.
2. Website Accessibility
2.1. The website was built in compliance with the provisions of the Accessibility of Services Regulations (Accessibility Adjustments for Services), 2013, and the recommendations of Israeli Standard 5568, which is based on the WCAG 2.1 guidelines at AA level.
2.2. The accessibility adjustments include:
The ability to enlarge text using keyboard shortcuts.
Navigation using only the keyboard, without the need for a mouse.
High-contrast color options to enhance readability for visually impaired users.
Clear and simple text for easier reading.
Proper labeling of headings, forms, images, and other elements for optimal use with screen readers.
Options to adjust font sizes and colors via an accessibility plugin on the website.
3. Hotel Accessibility
3.1. The hotel provides accessibility accommodations for guests with disabilities, including:
Accessible rooms equipped with adjustments for wheelchair users, wide doors, handrails, and more.
Accessible elevators suitable for wheelchairs, voice announcements at stops, and Braille numbering for floors.
Accessible parking spaces near the entrance.
Wheelchair-accessible pathways.
An adapted reception desk with easy access.
An accessible reception counter.
A hearing assistance system at the reception.
Adapted rooms with accessible showers.
Ramps and handrails for accessibility in public areas.
Elevators providing access to all floors.
Accessible public restrooms.
Clear and adapted signage for people with disabilities.
A lift for individuals with disabilities in the hotel’s swimming pool.
Tactile paving for visually impaired guests.
Staff trained specifically to assist guests with different disabilities at all times.
A wheelchair-accessible entrance.
4. Contact for Accessibility Matters
If you encounter any difficulty while browsing the website or within the hotel, you can contact our Accessibility Coordinator:
Accessibility Coordinator’s Name: Eitan Barness
Phone: 08-6363222
Email: eitan@comfoteilat.co.il
Mailing Address: 14 Hativat HaNegev Street, Eilat
5. Continuous Improvements and Additional Adjustments
We are committed to the continuous improvement of the accessibility experience and welcome feedback or suggestions for enhancement in this area.
Note: This policy is drafted in the masculine form for convenience only but applies to all genders.
Tel: +97286363222
Emai: Res@comforteilat.co.il
